Veröffentlichungen
2025
Erle, Lukas; Helgert, André; Dittmann, Andre; Eimler, Sabrina C.; Straßmann, Carolin
Tolerance for Technological Hiccups: Personality Predispositions and Responses to Erroneous Robotic Systems Konferenz Geplante Veröffentlichung
Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025), Geplante Veröffentlichung.
@conference{nokey,
title = {Tolerance for Technological Hiccups: Personality Predispositions and Responses to Erroneous Robotic Systems},
author = {Lukas Erle and André Helgert and Andre Dittmann and Sabrina C. Eimler and Carolin Straßmann},
year = {2025},
date = {2025-09-10},
booktitle = {Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025)},
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Helgert, André; Erle, Lukas; Dittmann, Andre; Eimler, Sabrina C.; Straßmann, Carolin
When Robots Spill the Beans: Exploring Transparency Declarations in Human-Robot Interaction Konferenz Geplante Veröffentlichung
Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025), Geplante Veröffentlichung.
@conference{nokey,
title = {When Robots Spill the Beans: Exploring Transparency Declarations in Human-Robot Interaction},
author = {André Helgert and Lukas Erle and Andre Dittmann and Sabrina C. Eimler and Carolin Straßmann},
year = {2025},
date = {2025-09-10},
urldate = {2025-09-10},
booktitle = {Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025)},
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Timm, Lara; Erle, Lukas; Eimler, Sabrina C.; Straßmann, Carolin
Creating Visibility: Challenges of Sample Diversity and Representativity Konferenz Geplante Veröffentlichung
Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025), Geplante Veröffentlichung.
@conference{nokey,
title = {Creating Visibility: Challenges of Sample Diversity and Representativity},
author = {Lara Timm and Lukas Erle and Sabrina C. Eimler and Carolin Straßmann},
year = {2025},
date = {2025-09-10},
booktitle = {Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025)},
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Kumar, Rosika; Erdogan, Ceyda; Azizi, Mohammad; Erle, Lukas; Straßmann, Carolin; Eimler, Sabrina C.
Can you Change my Mind? On the Role of Robot Appearance on Decision Making in a Moral Dilemma Konferenz
Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025), 2025.
@conference{nokey,
title = {Can you Change my Mind? On the Role of Robot Appearance on Decision Making in a Moral Dilemma},
author = {Rosika Kumar and Ceyda Erdogan and Mohammad Azizi and Lukas Erle and Carolin Straßmann and Sabrina C. Eimler},
year = {2025},
date = {2025-09-10},
urldate = {2025-09-10},
booktitle = {Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025)},
keywords = {},
pubstate = {published},
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Finkel, Marcel; Timm, Lara; Arntz, Alexander; Straßmann, Carolin; Eimler, Sabrina C.
Uniformity or Diversity? Effects of Robot Groups with Different or Identical Personalities on User Enjoyment, Social Attraction, and Reuse Intention Konferenz Geplante Veröffentlichung
Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025), Geplante Veröffentlichung.
@conference{nokey,
title = {Uniformity or Diversity? Effects of Robot Groups with Different or Identical Personalities on User Enjoyment, Social Attraction, and Reuse Intention},
author = {Marcel Finkel and Lara Timm and Alexander Arntz and Carolin Straßmann and Sabrina C. Eimler},
year = {2025},
date = {2025-09-10},
booktitle = {Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025)},
journal = {Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025)},
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pubstate = {forthcoming},
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Eudenbach, Cindy; Claßen, Melina; Krautscheid, Nadine; Schulten, Jan; Eimler, Sabrina C.; Straßmann, Carolin
Influence of Time Pressure on Psychological Effects of Discriminatory Robot Behavior in Multi-User Scenarios Konferenz Geplante Veröffentlichung
Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025), Geplante Veröffentlichung.
@conference{nokey,
title = {Influence of Time Pressure on Psychological Effects of Discriminatory Robot Behavior in Multi-User Scenarios },
author = {Cindy Eudenbach and Melina Claßen and Nadine Krautscheid and Jan Schulten and Sabrina C. Eimler and Carolin Straßmann},
year = {2025},
date = {2025-09-10},
urldate = {2025-09-10},
booktitle = {Proceedings of the 14th Conference of the Media Psychology Division (MediaPsych 2025)},
keywords = {},
pubstate = {forthcoming},
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Erle, Lukas; Helgert, André; Dittmann, Andre; Eimler, Sabrina C.; Straßmann, Carolin
Beyond the Glitch: Investigating the Role of Personality Traits in User Perceptions of Robot Errors Konferenz Geplante Veröffentlichung
Proceedings of the 34th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN 2025), Geplante Veröffentlichung.
@conference{nokey,
title = {Beyond the Glitch: Investigating the Role of Personality Traits in User Perceptions of Robot Errors},
author = {Lukas Erle and André Helgert and Andre Dittmann and Sabrina C. Eimler and Carolin Straßmann},
year = {2025},
date = {2025-08-25},
urldate = {2025-08-25},
booktitle = {Proceedings of the 34th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN 2025)},
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Helgert, André; Erle, Lukas; Dittmann, Andre; Eimler, Sabrina C.; Straßmann, Carolin
Lost in Transparency? Exploring Uni- and Multimodal Transparency Declarations in Human-Robot Interaction Konferenz Geplante Veröffentlichung
Proceedings of the 34th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN 2025), Geplante Veröffentlichung.
@conference{nokey,
title = {Lost in Transparency? Exploring Uni- and Multimodal Transparency Declarations in Human-Robot Interaction},
author = {André Helgert and Lukas Erle and Andre Dittmann and Sabrina C. Eimler and Carolin Straßmann},
year = {2025},
date = {2025-08-25},
urldate = {2025-08-25},
booktitle = {Proceedings of the 34th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN 2025)},
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pubstate = {forthcoming},
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Erle, Lukas; Timm, Lara; Eimler, Sabrina C.; Straßmann, Carolin
See, React, Act - Exploring Bias Experiences, Blame Attributions, and Coping with Algorithmic Bias through Diverse Sampling Konferenz Geplante Veröffentlichung
Proceedings of the 34th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN 2025), Geplante Veröffentlichung.
@conference{nokey,
title = {See, React, Act - Exploring Bias Experiences, Blame Attributions, and Coping with Algorithmic Bias through Diverse Sampling},
author = {Lukas Erle and Lara Timm and Sabrina C. Eimler and Carolin Straßmann},
year = {2025},
date = {2025-08-25},
urldate = {2025-08-25},
booktitle = {Proceedings of the 34th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN 2025)},
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Helgert, André; Eimler, Sabrina C.; Gross, Tom
A Technical User Study on an Authoring Tool for Simplifying VR Study Setups in HRI Research Proceedings Article
In: Proceedings of the 2025 ACM/IEEE International Conference on Human-Robot Interaction, S. 550-558, IEEE, New York, NY, USA, 2025, ISBN: 979-8-3503-7893-1.
@inproceedings{nokey,
title = {A Technical User Study on an Authoring Tool for Simplifying VR Study Setups in HRI Research},
author = {André Helgert and Sabrina C. Eimler and Tom Gross},
doi = {https://doi.org/10.1109/HRI61500.2025.10973865},
isbn = {979-8-3503-7893-1},
year = {2025},
date = {2025-04-30},
urldate = {2025-03-03},
booktitle = {Proceedings of the 2025 ACM/IEEE International Conference on Human-Robot Interaction},
pages = {550-558},
publisher = {IEEE},
address = {New York, NY, USA},
series = {HRI ’25},
abstract = {This paper presents a novel virtual reality (VR) authoring tool designed to simplify the creation of human-robot interaction (HRI) studies. The tool was developed to lower the technical barriers in VR development and allows researchers to simulate complex robot interactions without the need for advanced programming skills. It incorporates key HRI methods such as the Wizard of Oz (WoZ) technique, eye-tracking and motion tracking, and provides a comprehensive platform for data collection and study customization. A technical user study with computer scientists was carried out to evaluate the technical applicability of the tool. The participants confirmed the user-friendliness, flexibility and accessibility of the tool and furthermore found the tool efficient and expressed a strong interest in using it for future research. The results underline the tool's potential to expand the use of VR in HRI research, especially for non-technical researchers.},
keywords = {},
pubstate = {published},
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}
Finkel, Marcel; Timm, Lara; Erle, Lukas; Arntz, Alexander; Helgert, André; Straßmann, Carolin; Eimler, Sabrina C.
Robot or Employee? Exploring People’s Choice for or Against an Interaction with a Social Robot Proceedings Article
In: Palinko, O.; Bodenhagen, Leon; Cabibihan, John-John; Fischer, Kerstin; Šabanović, Selma; Winkle, Katie; Behera, Laxmidhar; Ge, Shuzhi Sam; Chrysostomou, Dimitrios; He, Wanyue Jiang Hongsheng (Hrsg.): Social Robotics. Lecture Notes in Computer Science, vol. 15563, S. 446–459, Springer, Singapore, SG, 2025, ISBN: 978-981-96-3522-1.
@inproceedings{nokey,
title = {Robot or Employee? Exploring People’s Choice for or Against an Interaction with a Social Robot},
author = {Marcel Finkel and Lara Timm and Lukas Erle and Alexander Arntz and André Helgert and Carolin Straßmann and Sabrina C. Eimler},
editor = {O. Palinko and Leon Bodenhagen and John-John Cabibihan and Kerstin Fischer and Selma Šabanović and Katie Winkle and Laxmidhar Behera and Shuzhi Sam Ge and
Dimitrios Chrysostomou and Wanyue Jiang Hongsheng He},
doi = {https://doi.org/10.1007/978-981-96-3522-1_38},
isbn = {978-981-96-3522-1},
year = {2025},
date = {2025-03-25},
urldate = {2025-03-25},
booktitle = {Social Robotics. Lecture Notes in Computer Science, vol. 15563},
pages = {446–459},
publisher = {Springer},
address = {Singapore, SG},
abstract = {Employing social robots in public spaces to support employees at work is a frequently discussed scenario. However, the success of robotic systems often depends on people’s willingness to initiate interactions with them. This makes understanding people’s usage decisions crucial, yet only limited research has been done on why people select publicly accessible social robots over alternatives, such as human employees. Amongst various factors, people’s diversity characteristics are likely to influence this decision, such as people’s locus of control when using technology and their self-efficacy in human-robot interaction. To investigate this choice for or against using a robot, a field study (N = 65) was conducted in two public libraries in the Ruhr area (Germany). Participants had to decide to interact with a robot or an employee and were subsequently asked to explain their decision via a questionnaire and an interview. Results reveal that the decision could neither be explained by people’s locus of control when using technology nor by other diversity characteristics. Furthermore, no significant differences in self-efficacy in human-robot interaction between users who chose the robot instead of the human employee were found. Finally, the qualitative findings point to general interest in robots and people’s differences in dealing with novelty as reasons for their choice. Overall, our findings offer insights into the decision for or against the usage of a robot, which are relevant to both, research and the deployment of social robots in public spaces.},
keywords = {},
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Figge, Jana; Straßmann, Carolin
Improving Human Engagement with Robots: The Power of Active Constructive Responding Proceedings Article
In: Palinko, O.; Bodenhagen, Leon; Cabibihan, John-John; Fischer, Kerstin; Šabanović, Selma; Winkle, Katie; Behera, Laxmidhar; Ge, Shuzhi Sam; Chrysostomou, Dimitrios; He, Wanyue Jiang Hongsheng (Hrsg.): Social Robotics. Lecture Notes in Computer Science, vol. 15563 , S. 354-368, Springer, Singapore, SG, 2025, ISBN: 978-981-96-3524-5.
@inproceedings{nokey,
title = { Improving Human Engagement with Robots: The Power of Active Constructive Responding},
author = {Jana Figge and Carolin Straßmann},
editor = {O. Palinko and Leon Bodenhagen and John-John Cabibihan and Kerstin Fischer and Selma Šabanović and Katie Winkle and Laxmidhar Behera and Shuzhi Sam Ge and
Dimitrios Chrysostomou and Wanyue Jiang Hongsheng He},
doi = {https://doi.org/10.1007/978-981-96-3525-2_30},
isbn = { 978-981-96-3524-5},
year = {2025},
date = {2025-03-25},
urldate = {2025-03-25},
booktitle = {Social Robotics. Lecture Notes in Computer Science, vol. 15563
},
pages = {354-368},
publisher = {Springer},
address = {Singapore, SG},
abstract = {This study investigates how Active Constructive Responding (ACR), as positive feedback mechanisms, by a robot influences human emotions and perceptions. In a 2
2 between-subjects online experiment, participants experienced a positive learning event, followed by feedback from the robot NAO, which provided either ACR or Passive Destructive Responding (PDR) feedback. The study also explores whether these feedback effects are enhanced when the robot uses a human voice. Results indicate that ACR significantly improves various aspects of human-robot interaction (HRI), including participants’ perceived likeability, their motivation to engage in further tasks, and their emotional experience. Additionally, ACR feedback increases the perceived anthropomorphism of the robot. However, no difference in perceived anthropomorphism was found between the robot’s human and robotic voice, and the anticipated enhancement from the human voice was not confirmed.},
keywords = {},
pubstate = {published},
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2 between-subjects online experiment, participants experienced a positive learning event, followed by feedback from the robot NAO, which provided either ACR or Passive Destructive Responding (PDR) feedback. The study also explores whether these feedback effects are enhanced when the robot uses a human voice. Results indicate that ACR significantly improves various aspects of human-robot interaction (HRI), including participants’ perceived likeability, their motivation to engage in further tasks, and their emotional experience. Additionally, ACR feedback increases the perceived anthropomorphism of the robot. However, no difference in perceived anthropomorphism was found between the robot’s human and robotic voice, and the anticipated enhancement from the human voice was not confirmed.
Helgert, André; Eimler, Sabrina C.; Gross, Tom
Beyond Coding: Empowering HRI Researchers with an Authoring Tool for Simplified VR Studies Proceedings Article
In: Proceedings of the 2025 IEEE International Conference on Artificial Intelligence and eXtended and Virtual Reality (AIxVR), IEEE, New York, NY, USA, 2025, ISBN: 979-8-3315-2157-8.
@inproceedings{nokey,
title = {Beyond Coding: Empowering HRI Researchers with an Authoring Tool for Simplified VR Studies},
author = {André Helgert and Sabrina C. Eimler and Tom Gross},
doi = {https://doi.org/10.1109/AIxVR63409.2025.00056},
isbn = {979-8-3315-2157-8},
year = {2025},
date = {2025-02-26},
urldate = {2025-01-27},
booktitle = {Proceedings of the 2025 IEEE International Conference on Artificial Intelligence and eXtended and Virtual Reality (AIxVR)},
number = {290-295},
publisher = {IEEE},
address = {New York, NY, USA},
abstract = {Although Virtual Reality (VR) is a promising tool in today's Human-Robot Interaction (HRI) research, the technical hurdle of creating high-quality and customized VR applications for one's own research prevents its comprehensive use. To address this problem, we present a VR authoring tool for HRI research, allowing non-technical researchers to create individual study designs in a simplified manner with predefined environments, robots, and measurement methods. Furthermore, the authoring tool has a highly modularized structure so that it can be adapted to a wide range of use cases. Technical details are presented, covering UI/UX decisions in the study design process and the visual programming interface for the creation of the interaction scheme of the robot, as well as the data management system that transfers researchers' study setups into a suitable VR application. The VR authoring tool is intended to bridge the gap between the practical applicability of VR as a research tool and the required technical implementation expertise for VR applications.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Schulten, Jan; Helgert, André; Arntz, Alexander; Straßmann, Carolin; Eimler, Sabrina C.
Merging Realities: Exploring Mixed Reality as a Research Tool for Human-Robot Interaction in Real-World Settings Proceedings Article
In: Proceedings of the 2025 IEEE International Conference on Artificial Intelligence and eXtended and Virtual Reality (AIxVR), IEEE, New York, NY, USA, 2025, ISBN: 979-8-3315-2157-8.
@inproceedings{nokey,
title = {Merging Realities: Exploring Mixed Reality as a Research Tool for Human-Robot Interaction in Real-World Settings},
author = {Jan Schulten and André Helgert and Alexander Arntz and Carolin Straßmann and Sabrina C. Eimler},
doi = {https://doi.org/10.1109/AIxVR63409.2025.00029},
isbn = {979-8-3315-2157-8},
year = {2025},
date = {2025-02-26},
urldate = {2025-02-26},
booktitle = {Proceedings of the 2025 IEEE International Conference on Artificial Intelligence and eXtended and Virtual Reality (AIxVR)},
number = {147-153},
publisher = {IEEE},
address = {New York, NY, USA},
abstract = {The application of Virtual Reality (VR) in Human-Robot Interaction (HRI) research is growing due to its capacity to create adaptable yet controlled study environments. While VR often achieves data validity comparable to real-world studies, it faces limitations when physical interaction with robots is required. Mixed Reality (MR) offers a potential solution by enabling interactions with virtual robots in real-world settings, allowing participants to engage with realistic, interactive simulations that adapt to physical environments. Given the limited use of MR in HRI studies and the need for further understanding of its effectiveness in generating transferable results, this study examines MR's potential as a tool for simulating social-robot interaction. We conducted a study involving 21 participants interacting with a virtual robot performing navigation tasks in a real library and assessed self-efficacy, presence, technology acceptance, perceived realism, and social characteristics of the robot. The results show that most participants perceived the interaction with the robot as successful, the engagement was high and the robot interaction with MR provided excellent usability. These results suggest that MR has potential as a research and training tool for simulating human-robot interaction in navigation tasks within public spaces.},
keywords = {},
pubstate = {published},
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2024
van Ledden. Aysegül Dogangün., Ann-Kathrin Kubullek. Sebastian
2024.
@conference{2024Kubullek2024,
title = { A Collection of Standards-based Recommendations for Sustainable, Social, Accessible Robots and Systems in Public Spaces – A Systematic Review and Derivation of Unified Equality Requirement Descriptions. },
author = {Ann-Kathrin Kubullek. Sebastian van Ledden. Aysegül Dogangün.},
editor = {ACM, New York, USA},
doi = {https://doi.org/10.1145/3687272.3688294},
year = {2024},
date = {2024-11-11},
urldate = {2024-11-11},
keywords = {},
pubstate = {published},
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}
Helgert, André; Erle, Lukas; Langer, Sabrina; Straßmann, Carolin; Eimler, Sabrina C.
Towards Understandable Transparency in Human-Robot-Interactions in Public Spaces Proceedings Article
In: Proceedings of the 2024 33rd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN), S. 1162-1169, IEEE, New York, NY, USA, 2024, ISBN: 979-8-3503-7502-2.
@inproceedings{nokey,
title = {Towards Understandable Transparency in Human-Robot-Interactions in Public Spaces },
author = {André Helgert and Lukas Erle and Sabrina Langer and Carolin Straßmann and Sabrina C. Eimler},
doi = {10.1109/RO-MAN60168.2024.10731175},
isbn = {979-8-3503-7502-2},
year = {2024},
date = {2024-10-30},
urldate = {2024-10-30},
booktitle = {Proceedings of the 2024 33rd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)},
pages = {1162-1169},
publisher = {IEEE},
address = {New York, NY, USA},
abstract = {The deployment of social robots in public spaces has received increased interest over the past years. These robots need to process a wide array of personal data to offer services that are tailored to users’ requirements. While much research has been carried out regarding the creation of explainable content, little research has dealt with how data transparency - as a way to address uncertainty and concerns regarding the handling of personal data - is conveyed to users. To examine the impact of different transparency declarations on trust, performance, and robot perception, we conducted a virtual reality (VR) supported laboratory experiment with N = 53 participants who interacted with a robot in a public setting (a library). The interaction between users and robots was accompanied by information on the handling of users’ personal data using three different modalities (via posters, the robot’s tablet, or verbally). The results imply that, while all modalities are understandable and perceived as useful, there is no preference for any modality. Our findings contribute to HRI research by examining different modalities for transparency declarations, in an effort to foster understandable and transparent processing of data.},
keywords = {},
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Barenbrock, Julia; Eimler, Sabrina C.; Helgert, André; Straßmann, Carolin
All Too White? Effects of Anthropomorphism on the Stereotypical Perception of Robot Color Proceedings Article
In: Proceedings of the 2024 33rd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN), S. 89-96, IEEE, New York, NY, USA, 2024, ISBN: 979-8-3503-7502-2.
@inproceedings{nokey,
title = {All Too White? Effects of Anthropomorphism on the Stereotypical Perception of Robot Color },
author = {Julia Barenbrock and Sabrina C. Eimler and André Helgert and Carolin Straßmann },
doi = {https://doi.org/10.1109/RO-MAN60168.2024.10731329},
isbn = {979-8-3503-7502-2},
year = {2024},
date = {2024-10-30},
urldate = {2024-10-30},
booktitle = {Proceedings of the 2024 33rd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)},
pages = {89-96},
publisher = {IEEE},
address = {New York, NY, USA},
abstract = {Looking at state-of-the-art robots, the majority have a white surface. This raises the questions of why robots are designed predominantly white, and how surface color affects the robot’s social perception. This not only reinforces human stereotypes but also influences the acceptance and usage of robots. Accordingly, this online study with a 2 (black vs. white) x 3 (Pepper robot vs. Temi robot vs. Kuka robot) within-subjects design (N = 100) investigated the effect on racist stereotypical perception and the role of anthropomorphism using implicit (Implicit Association Test) and explicit (Robotic Social Attributes Scale) measures and questionnaires on behavioral intentions. Our results show that robot color influences the implicit perception of robots but rarely affects explicit perception and behavior measures. Moreover, no effects of the robots’ anthropomorphism on racist perceptions were found. As more effects of anthropomorphism on our outcome variables were found than for robot color, we assume that robot color activates stereotypes in terms of color rather than race.},
keywords = {},
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Ledden, Sebastian Van; Lisetschko, Artur; Jansen, Nadine; Jendrusch, Dagmar; Hermann, Julia; Dogangün, Aysegül
User-Centric Design of Social Robots in City Libraries: Exploration of the Interplay of Social Roles and User Expectations Proceedings Article
In: NordiCHI '24: Proceedings of the 13th Nordic Conference on Human-Computer Interaction, S. 1-13, 2024.
@inproceedings{nokey,
title = {User-Centric Design of Social Robots in City Libraries: Exploration of the Interplay of Social Roles and User Expectations},
author = {Sebastian Van Ledden and Artur Lisetschko and Nadine Jansen and Dagmar Jendrusch and Julia Hermann and Aysegül Dogangün},
doi = {https://doi.org/10.1145/3679318.3685346},
year = {2024},
date = {2024-10-13},
urldate = {2024-10-13},
booktitle = {NordiCHI '24: Proceedings of the 13th Nordic Conference on Human-Computer Interaction},
journal = {Proceedings of NordiCHI 2024},
pages = {1-13},
keywords = {},
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}
Helgert, André; Straßmann, Carolin; Eimler, Sabrina C.
Conceptualizing and Designing a Virtual Reality Authoring Tool for Human-Robot Interaction Studies - Learnings and Guidance from Expert Interviews Proceedings Article
In: Proceedings of Mensch Und Computer 2024, S. 331-341, ACM, New York, NY, USA, 2024, ISBN: 979-8-400-70998-2.
@inproceedings{nokey,
title = {Conceptualizing and Designing a Virtual Reality Authoring Tool for Human-Robot Interaction Studies - Learnings and Guidance from Expert Interviews},
author = {André Helgert and Carolin Straßmann and Sabrina C. Eimler},
doi = {https://doi.org/10.1145/3670653.3670664},
isbn = {979-8-400-70998-2},
year = {2024},
date = {2024-09-01},
urldate = {2024-09-01},
booktitle = {Proceedings of Mensch Und Computer 2024},
pages = {331-341},
publisher = {ACM},
address = {New York, NY, USA},
series = {MuC’24},
abstract = {Conducting Virtual Reality (VR) studies in Human-Robot Interaction (HRI) offers substantial benefits. Researchers use VR as a versatile research instrument, providing a controlled and reproducible study environment while enabling less invasive, continuous, and more valid data generation through measurement methods like motion capture and eye-tracking. Despite its potential, technical complexities and resource-intensive VR application development pose barriers to researchers, which may prevent them from using the advantages of VR for their own research. Our vision is to address this challenge by creating an intuitive VR authoring tool that facilitates the creation and execution of HRI study designs, considering that different disciplines may have varying requirements for studies. To enable broad usability of such a tool, we conducted expert interviews with seven HRI researchers, gathering insights into perceptions, opportunities, and risks associated with VR, and subsequently derived a catalog of requirements for the authoring tool. We evaluated the mockups resulting from these interviews at an international robotics conference with 22 experts, aiming to collaboratively develop a suitable authoring tool within the HRI community.},
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}
Erle, Lukas; Timm, Lara; Kleinhaus, Lara; Straßmann, Carolin; Eimler, Sabrina C.
Towards a Human Diversity Wheel for Human-Robot Interaction Konferenz
Late Breaking Report presented on the 2024 33rd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN), Los Angeles, CA, US, 2024.
@conference{nokey,
title = {Towards a Human Diversity Wheel for Human-Robot Interaction},
author = {Lukas Erle and Lara Timm and Lara Kleinhaus and Carolin Straßmann and Sabrina C. Eimler},
url = {https://www.ro-man2024.org/program-at-a-glance},
year = {2024},
date = {2024-08-27},
urldate = {2024-08-27},
booktitle = {Late Breaking Report presented on the 2024 33rd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN), Los Angeles, CA, US},
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tppubtype = {conference}
}
Roth, Simone; Beder, Matheea; Klicic, Medina
Leveraging GenAI for Brand Ecosystem Development: An Iterative Approach from Business Scenarios to Business Model and Marketing Strategy Proceedings Article
In: AMA Summer Academic Conference Proceedings, 2024.
@inproceedings{nokey,
title = { Leveraging GenAI for Brand Ecosystem Development: An Iterative Approach from Business Scenarios to Business Model and Marketing Strategy},
author = {Simone Roth and Matheea Beder and Medina Klicic},
url = {https://www.ama.org/wp-content/uploads/2024/08/2024-Summer-AMA-Proceedings_August_21_2024.pdf},
year = {2024},
date = {2024-08-21},
urldate = {2024-08-21},
booktitle = {AMA Summer Academic Conference Proceedings},
issue = {35},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Helgert, André; Straßmann, Carolin; Eimler, Sabrina C.
Unlocking Potentials of Virtual Reality as a Research Tool in Human-Robot Interaction: A Wizard-of-Oz Approach Proceedings Article
In: Companion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction, S. 535-539, ACM, New York, NY, USA, 2024, ISBN: 979-8-400-70323-2.
@inproceedings{nokey,
title = {Unlocking Potentials of Virtual Reality as a Research Tool in Human-Robot Interaction: A Wizard-of-Oz Approach},
author = {André Helgert and Carolin Straßmann and Sabrina C. Eimler},
doi = {https://doi.org/10.1145/3610978.3640741},
isbn = {979-8-400-70323-2},
year = {2024},
date = {2024-03-11},
urldate = {2024-03-11},
booktitle = {Companion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction},
pages = {535-539},
publisher = {ACM},
address = {New York, NY, USA},
series = {HRI ’24},
abstract = {Wizard-of-Oz (WoZ) systems represent a widespread method in HRI research. While they are cost-effective, flexible and are often preferred over developing autonomous dialogs in experimental settings, they are typically tailored to specific use cases. In addition, WoZ systems are mainly used in lab studies that deviate from real world scenarios. Here, virtual reality (VR) can be used to immerse the user in a real world interaction scenario with robots. This article highlights the necessity for a modularized and customizable WoZ system, using the benefits of VR. The proposed system integrates well-established features like speech and gesture control, while expanding functionality to encompass a data dashboard and dynamic robot navigation using VR technology. The discussion emphasizes the importance of developing technical systems, like the WoZ system, in a modularized and customizable way, particularly for non-technical researchers. Overcoming usability hurdles is crucial to establishing this tool's role in the HRI research field.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Straßmann, Carolin; Eudenbach, Cindy; Arntz, Alexander; Eimler, Sabrina C.
"Don't Judge a Book by its Cover": Exploring Discriminatory Behavior in Multi-User-Robot Interaction Proceedings Article
In: Companion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction, S. 1023-1027, ACM, New York, NY, USA, 2024, ISBN: 979-8-400-70323-2.
@inproceedings{nokey,
title = {"Don't Judge a Book by its Cover": Exploring Discriminatory Behavior in Multi-User-Robot Interaction},
author = {Carolin Straßmann and Cindy Eudenbach and Alexander Arntz and Sabrina C. Eimler},
doi = { https://doi.org/10.1145/3610978.3640545},
isbn = {979-8-400-70323-2},
year = {2024},
date = {2024-03-11},
urldate = {2024-03-11},
booktitle = {Companion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction},
pages = {1023-1027},
publisher = {ACM},
address = {New York, NY, USA},
abstract = {With multi-user scenarios in human-robot interaction the problem of predisposed and unfair robot treatments due to biases arises. Thus, this study explores whether individuals recognize discrimination by a social robot and the impact of the feeling of exclusion. As a social consequence, the influence of robot discrimination on the perception of interaction partners and the attribution of blame is focused. Employing a VR-based multi-user lab experiment simulating a library task, participants experienced discrimination by a robot. Results suggest that discriminated individuals felt more discriminated against, albeit not significantly more ostracized. Moreover, discrimination influenced the self-attribution of blame and observers' evaluations of the discriminated user's competence. This work highlights the complex social impact of robot discrimination on human interactions and team dynamics.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Lisetschko, Artur; Jansen, Nadine; Dogangün, Aysegül; Mäder, Aiden Danny
Interdisciplinary Requirements Engineering for Deploying Social Robots in Public Library’s Proceedings Article
In: Companion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction, ACM, 2024.
@inproceedings{Lisetschko2024,
title = {Interdisciplinary Requirements Engineering for Deploying Social Robots in Public Library’s},
author = {Artur Lisetschko and Nadine Jansen and Aysegül Dogangün and Aiden Danny Mäder},
url = {http://dx.doi.org/10.1145/3610978.3640657},
doi = {10.1145/3610978.3640657},
year = {2024},
date = {2024-03-01},
urldate = {2024-03-01},
booktitle = {Companion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction},
publisher = {ACM},
series = {HRI ’24},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Arntz, Alexander; Helgert, André; Straßmann, Carolin; Eimler, Sabrina C.
Enhancing Human-Robot Interaction Research by Using a Virtual Reality Lab Approach Proceedings Article
In: Proceedings of the 2024 IEEE International Conference on Artificial Intelligence and eXtended and Virtual Reality (AIxVR), S. 340-344, IEEE, New York, NY, USA, 2024, ISBN: 979-8-3503-7202-1.
@inproceedings{nokey,
title = {Enhancing Human-Robot Interaction Research by Using a Virtual Reality Lab Approach},
author = {Alexander Arntz and André Helgert and Carolin Straßmann and Sabrina C. Eimler},
doi = {10.1109/AIxVR59861.2024.00058},
isbn = {979-8-3503-7202-1},
year = {2024},
date = {2024-02-28},
urldate = {2024-02-28},
booktitle = {Proceedings of the 2024 IEEE International Conference on Artificial Intelligence and eXtended and Virtual Reality (AIxVR)},
pages = {340-344},
publisher = {IEEE},
address = {New York, NY, USA},
abstract = {Human-robot interaction (HRI) research often faces limitations in real-world environments due to uncontrollable external factors. This applies in particular to field study setups in public spaces, as these can limit the validity of the study results, e.g. due to unpredictable and unsystematic changes in the environment, noise, people passing, etc. Especially for interdisciplinary studies involving psychological perspectives, virtual reality (VR) has emerged as a promising solution, offering realistic, controlled, and reproducible environments. Also, recent technological advancements enable detailed observation of human behavior and physiological responses via eye tracking, physiological assessments, and motion capture. To effectively add value by using VR as a tool, immersion, and presence in the virtual environment are essential preconditions. Besides, the manipulability of the VR environment during runtime is a bonus in exploring human behavior in interaction with robot-enriched spaces. As a methodological innovation in HRI studies, this paper presents a VR lab as a research tool that provides a virtual model of the robot Pepper along with interfaces for easy navigation and adaptive robot behavior. Moreover, the presented Wizard of Oz dashboard allows to flexibly react to the scenery by allowing the manipulation of several robot parameters during runtime. With the help of the VR lab, a framework for a variety of interdisciplinary research purposes in human-robot interaction (not only) in public spaces is provided.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Arntz, Alexander; Dia, Agostino Di; Riebner, Tim; Straßmann, Carolin; Eimler, Sabrina C.
Teamwork Makes the Dream Work: A Virtual Reality-based Human-Robot Collaboration Sandbox Simulating Multiple Teams Proceedings Article
In: Proceedings of the 2024 IEEE International Conference on Artificial Intelligence and eXtended and Virtual Reality (AIxVR), S. 335-339, IEEE, New York, NY, USA, 2024, ISBN: 979-8-3503-7202-1.
@inproceedings{nokey,
title = {Teamwork Makes the Dream Work: A Virtual Reality-based Human-Robot Collaboration Sandbox Simulating Multiple Teams},
author = {Alexander Arntz and Agostino Di Dia and Tim Riebner and Carolin Straßmann and Sabrina C. Eimler},
doi = {https://doi.org/10.1109/AIxVR59861.2024.00057},
isbn = {979-8-3503-7202-1},
year = {2024},
date = {2024-02-28},
urldate = {2024-02-28},
booktitle = {Proceedings of the 2024 IEEE International Conference on Artificial Intelligence and eXtended and Virtual Reality (AIxVR)},
pages = {335-339},
publisher = {IEEE},
address = {New York, NY, USA},
abstract = {We present a virtual reality-based Human-Robot Collaboration sandbox that allows the representation of multiple teams composed of humans and robots. Within the sandbox, virtual robots and humans can collaborate with their respective partners and interact with other teams to coordinate the required procedures while accomplishing a shared task. For this purpose, the virtual reality sandbox is equipped with a variety of interaction mechanics that enable a range of different shared tasks. The network integration allows for multiple users within the virtual environment. The VR application contains a library of different industrial robots that can act autonomously controlled by machine learning agents and interact with the user through verbal commands. The sandbox is specifically designed to serve as a research tool to explore new concepts and validate existing approaches in the domain of Human-Robot Collaboration involving autonomous robots in a series of upcoming studies.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Herfurth, Esther; Gourmelon, Andreas
Der Einzug sozialer Roboter in kommunale Verwaltungen – (Wie) werden die neuen Kollegen akzeptiert? Artikel
In: Praxis- und Forschungsnetzwerks der Hochschulen für ÖD, 2024.
@article{nokey,
title = {Der Einzug sozialer Roboter in kommunale Verwaltungen – (Wie) werden die neuen Kollegen akzeptiert?},
author = {Esther Herfurth and Andreas Gourmelon},
editor = {Nomos Verlag},
year = {2024},
date = {2024-02-01},
journal = {Praxis- und Forschungsnetzwerks der Hochschulen für ÖD},
keywords = {},
pubstate = {published},
tppubtype = {article}
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2023
Herfurth, Esther; Gourmelon, Andreas
Soziale Roboter treffen auf Bibliotheken: Einblicke in die Einstellungen der Beschäftigten Artikel
In: BuB - Forum Bibliothek und Information, Bd. 75, Ausg. 11, S. 591-598, 2023.
@article{nokey,
title = {Soziale Roboter treffen auf Bibliotheken: Einblicke in die Einstellungen der Beschäftigten},
author = {Esther Herfurth and Andreas Gourmelon},
url = {https://bibliotheksportal.de/wp-content/uploads/2023/11/BuB_2023-11_seite591-598.pdf},
year = {2023},
date = {2023-11-11},
journal = {BuB - Forum Bibliothek und Information},
volume = {75},
issue = {11},
pages = {591-598},
abstract = {Sicherlich – das Bild eines rachsüchtigen Terminators in Arnold Schwarzeneggers Gestalt ist eine realitätsferne Vision künftiger Roboter und der Welt, in die sie eingesetzt werden. Doch der Einsatz von Robotern mit sozial interaktiven Fähigkeiten ist längst keine futuristische Vorstellung mehr: Japanische »Henn na«-Hotels1 zeigen, wie der tägliche Betrieb ausschließlich durch Roboter aufrechtgehalten wird, sodass neben den Gästen in diesen Hotels keine Menschen vorzufinden sind. Und auch in Deutschland halten Roboter Einzug in die Arbeitswelt und treffen dabei auf eine Gesellschaft, in der sich die Personalnot im öffentlichen Sektor zunehmend verschärft (Demografieportal, 2023). Die Verwaltungen sind angehalten, unter starker Konkurrenz der Privatwirtschaft, diese Herausforderungen zu bewältigen und dabei gleichzeitig den Ansprüchen einer stark diversifizierten Gesellschaft an bedarfsgerechte Dienstleistungen zu genügen. Soziale Roboter können eine Abmilderung dieser Problematik bewirken. Aus diesen Gründen wird im Rahmen des vom Bundesministerium für Bildung und Forschung (BMBF) geförderten Verbundprojektes »RuhrBots« der Einsatz sozialer Roboter in den Stadtverwaltungen der Metropole Ruhr erforscht und vorangetrieben. Soziale Roboter können aber nur dann erfolgreich integriert werden, wenn sie bei den Beschäftigten auf Akzeptanz stoßen. Als Projektpartner hat es sich die Hochschule für Polizei und öffentliche Verwaltung Nordrhein-Westfalen (HSPV NRW) deshalb zur Aufgabe gemacht, die Einstellungen von Beschäftigten in Stadtverwaltungen hinsichtlich des Robotereinsatzes zu erheben.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Herfurth, Esther; Gourmelon, Andreas
Wie viel Akzeptanz erfährt "Kollege Roboter"? Online
2023.
@online{nokey,
title = {Wie viel Akzeptanz erfährt "Kollege Roboter"?},
author = {Esther Herfurth and Andreas Gourmelon},
url = {https://www.rehm-verlag.de/personalmanagement/blog-personalmanagement/wie-viel-akzeptanz-erfaehrt-kollege-roboter/},
year = {2023},
date = {2023-11-01},
keywords = {},
pubstate = {published},
tppubtype = {online}
}
Herfurth, Esther; Gourmelon, Andreas
Akzeptanz sozialer Roboter als Kollegen: Eine Befragung von Beschäftigten in Bibliotheken Artikel
In: Der Öffentliche Dienst DÖD, 2023.
@article{nokey,
title = {Akzeptanz sozialer Roboter als Kollegen: Eine Befragung von Beschäftigten in Bibliotheken},
author = {Esther Herfurth and Andreas Gourmelon },
editor = {Der Öffentliche Dienst DÖD},
year = {2023},
date = {2023-11-01},
urldate = {2023-11-01},
journal = {Der Öffentliche Dienst DÖD},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Herfurth, Esther; Gourmelon, Andreas
Auf welche Einstellungen trifft der Kollege Roboter? Online
rehm Verlag, (Hrsg.): 2023, besucht am: 12.10.2023.
@online{nokey,
title = {Auf welche Einstellungen trifft der Kollege Roboter?},
author = {Esther Herfurth and Andreas Gourmelon},
editor = {rehm Verlag},
url = {https://www.rehm-verlag.de/personalmanagement/blog-personalmanagement/auf-welche-einstellungen-trifft-der-kollege-roboter/},
year = {2023},
date = {2023-10-12},
urldate = {2023-10-12},
keywords = {},
pubstate = {published},
tppubtype = {online}
}
Herfurth, Esther; Gourmelon, Andreas
Akzeptanz sozialer Roboter in der Arbeitswelt: Eine Übersicht über den aktuellen Forschungsstand Artikel
In: Der Öffentliche Dienst DÖD, 2023.
@article{nokey,
title = {Akzeptanz sozialer Roboter in der Arbeitswelt: Eine Übersicht über den aktuellen Forschungsstand},
author = {Esther Herfurth and Andreas Gourmelon},
year = {2023},
date = {2023-10-03},
journal = {Der Öffentliche Dienst DÖD},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Erle, Lukas; Timm, Lara; Straßmann, Carolin; Eimler, Sabrina C.
Using Focus Group Interviews to Examine Biased Experiences in Human-Robot-Interaction Sonstige
Preprint, 2023.
@misc{nokey,
title = {Using Focus Group Interviews to Examine Biased Experiences in Human-Robot-Interaction},
author = {Lukas Erle and Lara Timm and Carolin Straßmann and Sabrina C. Eimler},
doi = {https://doi.org/10.48550/arXiv.2310.01421},
year = {2023},
date = {2023-09-27},
urldate = {2023-09-27},
abstract = {When deploying interactive agents like (social) robots in public spaces they need to be able to interact with a diverse audience, with members each having individual diversity characteristics and prior experiences with interactive systems. To cater for these various predispositions, it is important to examine what experiences citizens have made with interactive systems and how these experiences might create a bias towards such systems. To analyze these bias-inducing experiences, focus group interviews have been conducted to learn of citizens individual discrimination experiences, their attitudes towards and arguments for and against the deployment of social robots in public spaces. This extended abstract focuses especially on the method and measurement of diversity.},
howpublished = {Preprint},
keywords = {},
pubstate = {published},
tppubtype = {misc}
}
Arntz, Alexander; Helgert, André; Straßmann, Carolin; Eimler, Sabrina C.
Using a Virtual Reality Lab to Explore Scenarios of Human Robot Interaction in Public Spaces Vortrag
Vortrag auf der 13. Fachgruppentagung der AOWI 2023, 14.09.2023.
@misc{nokey,
title = {Using a Virtual Reality Lab to Explore Scenarios of Human Robot Interaction in Public Spaces},
author = {Alexander Arntz and André Helgert and Carolin Straßmann and Sabrina C. Eimler },
url = {https://www.uni-kassel.de/tagung-konferenz/files/2023/Fachgruppentagung/Finales_Tagungsprogramm_-%C3%9Cbersicht.pdf},
year = {2023},
date = {2023-09-14},
urldate = {2023-09-14},
abstract = {Virtual Reality (VR) has become an attractive method to explore psychological challenges, also in human robot interaction. Environments offer the opportunity to model any place and robot behavior in the VR that would otherwise be costly or impossible to set up in public spaces. Technological progress not only offers high realism but also advances in tracking user behavior, e.g. via eyetracking. However, public spaces are typically characterized by a high level of detail and interaction dynamics (e.g. bystanders, noises, overall busy scenes) that come with extensive modeling requirements. Researching human robot interaction in public spaces using a VR lab requires finding a balanced solution between coding effort and level of detail required to transfer the obtained results to real world interactions.},
howpublished = {Vortrag auf der 13. Fachgruppentagung der AOWI 2023},
keywords = {},
pubstate = {published},
tppubtype = {presentation}
}
Timm, Lara; Straßmann, Carolin; Eimler, Sabrina C.
Exploring Experiences with and Requirements for Human-Robot Interaction Through a Diversity Lens Vortrag
Vortrag auf der 13. Fachgruppentagung der AOWI 2023, 14.09.2023.
@misc{nokey,
title = {Exploring Experiences with and Requirements for Human-Robot Interaction Through a Diversity Lens},
author = {Lara Timm and Carolin Straßmann and Sabrina C. Eimler},
url = {https://www.uni-kassel.de/tagung-konferenz/files/2023/Fachgruppentagung/Finales_Tagungsprogramm_-%C3%9Cbersicht.pdf},
year = {2023},
date = {2023-09-14},
urldate = {2023-09-14},
abstract = {Research Question: Robots in public spaces interact with diverse audiences characterized by, e.g. different age, gender, education, beliefs and experiences. However, currently robots do generally not meet diverse needs (e.g. algorithmic biases) and do not provide the same level of service to all users equally. Inclusion needs to be addressed from an interdisciplinary perspective as it is at the intersection of technical and social research agendas and has been widely neglected, e.g. what kind of (biased) experiences and attitudes do diversity characteristics (and intersectional combinations) cause in the interaction with AI enriched systems/ robots? How do humans behave in biased interactions and do they develop compensating coping strategies?
Methods: Focus groups with citizens in the Ruhr area are to be held during March 2023 in cities' meeting places (e.g. public libraries) to reflect on and express attitudes, fears, and added value of robots in public spaces. Five focus groups in different institutions with 10–15 participants will be conducted, considering the selected diversity features reflecting the population’s diversity.
Results (or state of data collection): Results of the focus groups are presented and discussed at the symposium.
Limitations: The nature and sample size of qualitative approaches make generalizations difficult. Thus, a multi-wave quantitative survey is planned as a follow-up.
Theoretical/Practical Implications: Results can be used to create more inclusive robots and as a foundation to further investigate psychological consequences of biased human-robot interactions.
Relevance/Contribution: This qualitative approach gives deep insights into the role of humans’ diversity characteristics in human-robot interaction.},
howpublished = {Vortrag auf der 13. Fachgruppentagung der AOWI 2023},
keywords = {},
pubstate = {published},
tppubtype = {presentation}
}
Methods: Focus groups with citizens in the Ruhr area are to be held during March 2023 in cities' meeting places (e.g. public libraries) to reflect on and express attitudes, fears, and added value of robots in public spaces. Five focus groups in different institutions with 10–15 participants will be conducted, considering the selected diversity features reflecting the population’s diversity.
Results (or state of data collection): Results of the focus groups are presented and discussed at the symposium.
Limitations: The nature and sample size of qualitative approaches make generalizations difficult. Thus, a multi-wave quantitative survey is planned as a follow-up.
Theoretical/Practical Implications: Results can be used to create more inclusive robots and as a foundation to further investigate psychological consequences of biased human-robot interactions.
Relevance/Contribution: This qualitative approach gives deep insights into the role of humans’ diversity characteristics in human-robot interaction.
Erle, Lukas; Timm, Lara; Strassmann, Carolin; Eimler, Sabrina C.
Algorithmic Bias and Digital Divide – An Examination of Discrimination Experiences in Human-System Interactions Proceedings Article
In: Melzer, André; Wagener, Gary Lee (Hrsg.): Proceedings of the 13th Conference of the Media Psychology Division (DGPs), S. 177, Melusina Press, 2023, ISBN: 978-2-919815-55-5.
@inproceedings{nokey,
title = {Algorithmic Bias and Digital Divide – An Examination of Discrimination Experiences in Human-System Interactions},
author = {Lukas Erle and Lara Timm and Carolin Strassmann and Sabrina C. Eimler},
editor = {André Melzer and Gary Lee Wagener},
doi = {https://doi.org/10.26298/1981-5555},
isbn = {978-2-919815-55-5},
year = {2023},
date = {2023-09-01},
urldate = {2023-09-01},
booktitle = {Proceedings of the 13th Conference of the Media Psychology Division (DGPs)},
pages = {177},
publisher = {Melusina Press},
abstract = {Technological systems, especially social robots in public spaces, need to interact with a diverse audience as citizens differ, e.g., in gender, educations, beliefs, and experiences with different technologies. However, a wide array of technological systems do not yet have the ability to cater for this human diversity, as evidenced by cases of algorithmic bias (e.g., a decreased usability of various systems for people of colour (Hankerson et al., 2016). At the same time, an inclusion of all audiences is imperative when deploying new technologies to avoid creating a digital divide between citizens who are affected by algorithmic bias and those who are not, as such a digital divide might have dire consequences for public life (Singh & Singh, 2021). The inclusion of diverse user audiences is an interdisciplinary challenge that has, so far, been neglected. Through the lens of media psy- chology, it is especially relevant to examine the influence that individuals’ diversity characteristics might have on the experience of algorithmic bias, and how these biased experiences could force individuals into selfselection and consequently cause digital divide. Additionally, when facing situations of algorithmic bias, do humans detect discriminations and how do they attribute a failed interaction to the system or themselves?
Addressing these questions, focus groups with Ruhr area citizens are conducted. Participants’ diversity features and attitudes towards technological systems are captured and put into context of their individual experiences with algorithmic bias. Additionally, scenarios of algorithmic bias are be discussed to learn how citizens interpret these scenarios, to capture their attribution of blame and learn of possible coping strategies. Finally, participants are asked to picture a utopian and dystopian scenario in which a social robot is deployed in a public library to examine possible biases and fears of discrimination.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Addressing these questions, focus groups with Ruhr area citizens are conducted. Participants’ diversity features and attitudes towards technological systems are captured and put into context of their individual experiences with algorithmic bias. Additionally, scenarios of algorithmic bias are be discussed to learn how citizens interpret these scenarios, to capture their attribution of blame and learn of possible coping strategies. Finally, participants are asked to picture a utopian and dystopian scenario in which a social robot is deployed in a public library to examine possible biases and fears of discrimination.
Dogangün, Aysegül; Ledden, Sebastian; Hermann, Julia
ELSI Product Owner: Integration of Ethical, Legal and Social Aspects in Agile Development processes Konferenzberichte
2023.
@proceedings{nokey,
title = {ELSI Product Owner: Integration of Ethical, Legal and Social Aspects in Agile Development processes},
author = {Aysegül Dogangün and Sebastian Ledden and Julia Hermann},
doi = {https://doi.org/10.1145/3603555.3608538},
year = {2023},
date = {2023-09-01},
urldate = {2023-09-01},
journal = {In Mensch und Computer 2023 (MuC ’23)},
pages = {313-317},
abstract = {Integrating ethical, legal, and social implications (ELSI) into agile processes is crucial for human-centered design. However, the integration of ELSI within an agile work environment remains a challenge. To address this issue, we propose a new role, the ELSI Product Owner (ELSI-PO), within the Scrum process. The ELSI-PO serves as a mediator and communicator, responsible for negotiating ELSI aspects with stakeholders and ensuring their operationalization throughout the development process. In this paper, we present the steps taken to develop the ELSI-PO concept, we discuss the organizational positioning of the ELSI-PO in Scrum environments and we outline the tasks of the ELSI-PO in different Scrum phases. Our work-in-progress concept offers a solution to meet the growing demands for ELSI as a fixed building block in the agile framework.},
keywords = {},
pubstate = {published},
tppubtype = {proceedings}
}
Straßmann, Carolin; Eimler, Sabrina C.; Arntz, Alexander; Helgert, André; Timm, Lara
2023.
@workshop{nokey,
title = {Researching Diversity and Inclusion in Human-Robot Interaction: Methodological, Technical and Ethical Considerations (divHRI)},
author = {Carolin Straßmann and Sabrina C. Eimler and Alexander Arntz and André Helgert and Lara Timm},
url = {https://ro-man2023.org/program/programAtAGlance},
year = {2023},
date = {2023-08-31},
urldate = {2023-08-31},
abstract = {This workshop deals with methodological aspects of the investigation of diversity in human-robot interaction. Especially for application fields in public spaces, the target audience in human-robot interaction varies and robots meet people with a wide range of diversity features. In order to create a human-centered interaction, these features need to be taken into account, as a) robots must be able to interact with any user independent of their individual characteristics and b) it is desirable that the robot can adapt to specific needs in dependence of these individual characteristics. However, there are still various challenges in detecting (cf. algorithmic biases), interacting, and responding to various audiences that need to be addressed in future research considering ethical, technical, and methodological aspects. With this workshop, we like to discuss state-of-the-art challenges, possible solutions, and best practices.},
howpublished = {Workshop auf der IEEE RO-MAN 2023},
keywords = {},
pubstate = {published},
tppubtype = {workshop}
}
Timm, Lara; Erle, Lukas; Straßmann, Carolin; Eimler, Sabrina C.
Vortrag beim divHRI Workshop auf der RO-MAN 2023, 31.08.2023.
@misc{nokey,
title = {Investigating Human-Robot Interaction in Public Spaces: Methodological Considerations and Current Findings},
author = {Lara Timm and Lukas Erle and Carolin Straßmann and Sabrina C. Eimler},
url = {https://ro-man2023.org/program/workshopTutorial},
year = {2023},
date = {2023-08-31},
urldate = {2023-08-31},
howpublished = {Vortrag beim divHRI Workshop auf der RO-MAN 2023},
keywords = {},
pubstate = {published},
tppubtype = {presentation}
}
Helgert, André; Eimler, Sabrina C.; Straßmann, Carolin
Vortrag beim divHRI Workshop auf der RO-MAN 2023, 31.08.2023.
@misc{nokey,
title = {Virtual Reality as a Tool for Studying Diversity and Inclusion in Human-Robot Interaction: Advantages and Challenges},
author = {André Helgert and Sabrina C. Eimler and Carolin Straßmann},
url = {https://ro-man2023.org/program/workshopTutorial
https://arxiv.org/pdf/2309.14937.pdf
},
doi = {https://doi.org/10.48550/arXiv.2309.14937},
year = {2023},
date = {2023-08-31},
urldate = {2023-08-31},
abstract = {This paper investigates the potential of Virtual Reality (VR) as a research tool for studying diversity and inclusion characteristics in the context of human-robot interactions (HRI). Some exclusive advantages of using VR in HRI are discussed, such as a controllable environment, the possibility to manipulate the variables related to the robot and the human-robot interaction, flexibility in the design of the robot and the environment, and advanced measurement methods related e.g. to eye tracking and physiological data. At the same time, the challenges of researching diversity and inclusion in HRI are described, especially in accessibility, cyber sickness and bias when developing VR-environments. Furthermore, solutions to these challenges are being discussed to fully harness the benefits of VR for the studying of diversity and inclusion. },
howpublished = {Vortrag beim divHRI Workshop auf der RO-MAN 2023},
keywords = {},
pubstate = {published},
tppubtype = {presentation}
}
Arntz, Alexander; Straßmann, Carolin; Eimler, Sabrina C.
Teaching Industrial Robots Using a VR-Based Learning Environment: A Qualitative Study Konferenz
Posterbeitrag auf der 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN), 2023.
@conference{nokey,
title = {Teaching Industrial Robots Using a VR-Based Learning Environment: A Qualitative Study},
author = {Alexander Arntz and Carolin Straßmann and Sabrina C. Eimler },
url = {https://ro-man2023.org},
year = {2023},
date = {2023-08-30},
urldate = {2023-08-30},
booktitle = {Posterbeitrag auf der 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)},
keywords = {},
pubstate = {published},
tppubtype = {conference}
}
Straßmann, Carolin; Erle, Lukas; Eimler, Sabrina C.
Robot-supported Decision-making Processes: Effects of Embodiment, Recommendation Timing and Gender. Proceedings Article
In: Melzer, André; Wagener, Gary Lee (Hrsg.): Proceedings of the 13th Conference of the Media Psychology Division (DGPs), S. 127, Melusina Press, 2023, ISBN: 978-2-919815-55-5.
@inproceedings{nokey,
title = {Robot-supported Decision-making Processes: Effects of Embodiment, Recommendation Timing and Gender.},
author = {Carolin Straßmann and Lukas Erle and Sabrina C. Eimler},
editor = {André Melzer and Gary Lee Wagener},
url = {https://mediapsych2023.uni.lu/},
doi = {https://doi.org/10.26298/1981-5555},
isbn = {978-2-919815-55-5},
year = {2023},
date = {2023-08-01},
urldate = {2023-08-01},
booktitle = {Proceedings of the 13th Conference of the Media Psychology Division (DGPs)},
pages = {127},
publisher = {Melusina Press},
abstract = {Voice assistants are increasingly entering people’s lives. Being operated via voice commands makes them easy to use but also fosters human’s treatment of them as social entities. In human-human interaction, people tend to adapt their (non-)verbal behavior to their interlocutor. As voice assistants can trigger social reactions, the question arises whether and to what extent users adapt to the communication style of a voice assistant and how long this adaptation lasts. Considering previous research, the adaptation could have a grounding function to ensure efficient communication with the current communication partner (Clark & Brennan, 1991) or be based on priming effects, potentially enduring and influencing subsequent interactions (Pickering & Garrod, 2004). As an interaction partner’s perceived communication skills can influence people’s communication style, and the degree of the interaction partner’s perceived sociability may affect how much we aspire a communication success, perceived competence and sociability are considered as influencing factors. In a pre-registered experimental lab study, 133 participants interacted with a voice assistant whose communication style varied regarding politeness (high vs. low) and machine-likeness (machine-like vs. natural). The study encompassed three parts: 1) The voice assistant guided the participants through a recipe they had to follow with requisites, intended to expose them to the voice assistant’s communication style. 2) To measure communication behavior in an interaction, the voice assistant interviewed the participants about their dietary constraints and preferences. 3) Participants’ communication behavior in an interaction with another person was measured by letting them repeat the recipe to an imagined person. Afterwards, participants filled in questionnaires about competence and sociability. Via video-recordings of the three parts, participants’ communication style could be analyzed based on a deductively developed coding scheme. A MANOVA was computed to answer the main hypotheses while mediation analyses investigated the effect of competence and sociability on the adaptation.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Hermann, Julia; Lisetschko, Artur; Dogangün, Aysegül; Oktay, Selcan
A Systematic Literature Review on the Use of Social Robots in Elderly Care Proceedings Article
In: of the 35th Australian Conference on Human-Computer Interaction (OzCHI 2023), Proceedings (Hrsg.): 2023.
@inproceedings{nokey,
title = {A Systematic Literature Review on the Use of Social Robots in Elderly Care},
author = {Julia Hermann and Artur Lisetschko and Aysegül Dogangün and Selcan Oktay},
editor = {Proceedings of the 35th Australian Conference on Human-Computer Interaction (OzCHI 2023)},
doi = {10.1145/3638380.3638412 },
year = {2023},
date = {2023-08-01},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Helgert, André; Eimler, Sabrina C.; Straßmann, Carolin
Preprint, 2023.
@misc{helgert2023virtual,
title = {Virtual Reality as a Tool for Studying Diversity and Inclusion in Human-Robot Interaction: Advantages and Challenges},
author = {André Helgert and Sabrina C. Eimler and Carolin Straßmann},
doi = {https://doi.org/10.48550/arXiv.2309.14937},
year = {2023},
date = {2023-01-01},
urldate = {2023-01-01},
abstract = {This paper investigates the potential of Virtual Reality (VR) as a research tool for studying diversity and inclusion characteristics in the context of human-robot interactions (HRI). Some exclusive advantages of using VR in HRI are discussed, such as a controllable environment, the possibility to manipulate the variables related to the robot and the human-robot interaction, flexibility in the design of the robot and the environment, and advanced measurement methods related e.g. to eye tracking and physiological data. At the same time, the challenges of researching diversity and inclusion in HRI are described, especially in accessibility, cyber sickness and bias when developing VR-environments. Furthermore, solutions to these challenges are being discussed to fully harness the benefits of VR for the studying of diversity and inclusion.},
howpublished = {Preprint},
keywords = {},
pubstate = {published},
tppubtype = {misc}
}
Lisetschko, Artur; Ferizovic, Medina; Beder, Matheea; Roth, Simone; Ledden, Sebastian; Dogangün, Aysegül
Towards an UX/CX research-framework for HRI along the Customer Journey - a methodological note Workshop
2023.
@workshop{misc,
title = {Towards an UX/CX research-framework for HRI along the Customer Journey - a methodological note},
author = {Artur Lisetschko and Medina Ferizovic and Matheea Beder and Simone Roth and Sebastian Ledden and Aysegül Dogangün},
doi = {10.18420/muc2023-mci-ws17-366},
year = {2023},
date = {2023-01-01},
urldate = {2023-01-01},
abstract = {The overarching societal integration of social robots requires positive experiences. However, frameworks for specifically considering the interaction experience with social robots in public spaces do ot exist. Previous research suggests that the experience concepts of User Experience (UX) and Customer Experience (CX) should be equally considered in the design process of applications of social robots. Building on this, we propose an interdisciplinary framework for evaluating and optimizing UX and CX in human-robot interaction (HRI), along the Customer Journey (CJ). The framework differentiates interdisciplinary evaluation criteria along adapted contact phases compared to the conventional CJ including the identification of associated touchpoints with a focus on UX and CX. It considers how the individual touchpoints and experiences made at each touchpoint (pain and gain points) during the respective phase can be methodically evaluated and related to each other. It is meant as a concept from which implications can be derived as to how UX and CX can be integrated into the interaction concepts in order to achieve a long-term stable intention to use and loyalty.},
howpublished = {Mensch und Computer 2023 - Workshopband},
keywords = {},
pubstate = {published},
tppubtype = {workshop}
}